A patch test is required 48hrs at least before your appointment with us for all new colour clients.
Request a booking here.
Just your lovely ol’ self 🙂 if possible picture references of your desired hair goals are always helpful but if you’re unsure we can scroll through Pinterest with you. snacks are also a good idea for longer appointments such as colouring.
Arriving 5 minutes early to your appointment is always a good idea as it allows us to set you up & get you a hot drink.
If you are running late please phone us on 0141 883 7000, cancellation policy may apply.
If you are making a big appointment with us or multiple appointments a deposit may be required at time of booking. If you fail to show to your appointment your deposit may not be refunded * Please see cancellations policy.
The salon bookings have a great affect on each and everyone one of our stylists as well as the daily operations of the salon, for this reason we have a 24 hour cancellation policy to provide understandable perimeters around our bookings.
24 hour Policy – Appointment Cancellations or Reschedules
Please provide us with at least 24 hours notice to either cancel or reschedule your appointment.
*Deposits are refundable if you need to cancel an appointment
Under 24 hour Policy – Appointment Cancellations or Reschedules
there are many causes that can make one miss a hair appointment. We assess sudden cancellation and rescheduled appointments case by case. The no show policy below may be applied.
NO SHOWS POLICY
A no show appointment is where an appointment is booked, confirmed but the client does not show up. No Show appointments have a negative affect on the stylists, where they may end up with a sudden cancellation as big as 4 hours in their day.
For this reason, No Shows will result in
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A warning mark on their profile
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a possible loss of deposit
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Any future bookings may require a portion of the booking to be paid in advance
However, we do understand that life is uncertain therefore we do assess no shows by case.
Our Cancellation Policy may apply if you are running more than 15 minutes late to your appointment.