A patch test is required 48hrs at least before your appointment with us for all new colour clients.
Just your lovely ol’ self 🙂 if possible picture references of your desired hair goals are always helpful but if you’re unsure we can scroll through Pinterest with you. snacks are also a good idea for longer appointments such as colouring.
Arriving 5 minutes early to your appointment is always a good idea as it allows us to set you up & get you a hot drink.
If you are running late please let us know, cancellation policy may apply.
If you are making a big appointment with us or multiple appointments a deposit may be required at time of booking. If you fail to show to your appointment your deposit may not be refunded * Please see cancellation policy.
Late cancellations and rescheduling has a negative impact on us – please only book a time that you know you can make. Cancellations OR reschedules 48 hours or less before your scheduled appointment will result in 50% charge of the appointment. This includes appointments canceled or rescheduled due to not having a valid patch test. No shows will result in a 100% charge of appointment.